Privacy Policy

At Helping Hands Presents, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

➤ Personal Information
  • Full Name

  • Contact Details (Phone, Email, Address)

  • Emergency Contact Information

  • Service Preferences or Special Requirements

  • Health or Mobility-related Information (only if required for transport)

➤ Technical Information
  • IP address

  • Browser type and device information

  • Pages visited on our website

  • Booking form activity

➤ Payment Information
  • Mode of payment (we do not store card details)

  • Billing address (if applicable)

2. How We Use Your Information

We use your information to:

  • Process bookings and service requests

  • Communicate with you regarding your appointments

  • Improve our services and website experience

  • Respond to inquiries or customer support requests

  • Send updates, reminders, or promotional content (only with consent)

  • Maintain safety and comply with applicable laws

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Internal staff members to fulfill your service

  • Third-party providers (e.g., transport partners) — only when required

  • Legal authorities, if required by law or for safety/security reasons

4. Data Security

We take reasonable measures to protect your personal data from loss, misuse, or unauthorized access.

  • Data is stored securely with access limited to authorized personnel

  • Online forms are protected with encryption (if applicable)

  • We do not retain personal data longer than necessary for our services

5. Cookies & Website Analytics

Our website may use cookies to:

  • Enhance user experience

  • Track site traffic and performance

  • Understand user behavior to improve our content

You can adjust your browser settings to decline cookies if you prefer.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal data

  • Request deletion of your data (unless legally required to retain it)

  • Withdraw consent for marketing communications at any time

To make a request, contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

8. Policy Updates

Helping Hands Presents may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Effective Date” above.

10. Contact Information

For any questions or concerns about this Privacy Policy, please reach out to us:

Phone: (832) 674-0266
Email: info@helpinghandspresents.com
Address: 3707 Cypress Creek Parkway Suite 310, Houston, TX 77068

Your trust means everything to us. We’re committed to protecting your privacy while providing compassionate, dependable service.